WILLIAM E. BUTLER
President, General Adjuster and Appraiser
Mr. Butler is president and founder of Butler Adjusting and a graduate of the University of Michigan. He has over 25 years of experience in investigation and claims adjusting and he has handled all types of property and casualty losses. Mr. Butler specializes in large and complex residential and commercial property loss adjustments and is often requested to assume the handling and resolution of disputed claims. He regularly serves as an appraiser or umpire in property appraisals.
Mr. Butler has been a member of the National Association of Independent Insurance Adjusters since 2004. Prior to founding Butler Adjusting, he served as an officer and claims manager at G-M Adjusting Company for seven years.
REINHARDT W. HASSELBRING
Vice President, Casualty Loss Supervisor and Senior Property/Casualty Adjuster
Mr. Hasselbring graduated from Ferris State University with a degree in Criminal Justice and has 21 years of investigation and multi-line claims adjusting experience. He began his career with Chubb Group of Insurance as a multi-line adjuster. In 1999 he moved to Reliance Insurance Company. When Reliance closed in 2001 he then took a senior claims position with Gallagher Bassett Services where he handled property, casualty and auto claims and was responsible for litigation management. Mr. Hasselbring joined Butler Adjusting in 2005, and currently handles large residential property loss and heads up the casualty claims team.
TRACEY CARTER
Senior Adjuster
A graduate of Oakland University, Mr. Carter has over 25 years of multi-line insurance claims investigation and adjusting experience. He began his career with The Hartford as a multi-line claims adjuster, where he investigated and adjusted property, liability, auto and workers compensation claims, before becoming a Property Claim Specialist for them. Prior to joining Butler Adjusting, he most recently worked for PrimeOne Insurance Company where he was responsible for handling or overseeing the handling of all property claims for the company. Mr. Carter is experienced in handling all types of residential and commercial property insurance claims.
CHUCK LOCK AINS, AIC
Senior Property/Casualty Adjuster
A graduate of Rochester College, Mr. Lock has 12 years of investigation and multi-line claims
adjusting experience. He spent most of his career with Auto-Owners Insurance, where he began
as a branch claims representative and was eventually promoted to branch manager. During his
tenure there he handled complex residential and commercial property losses as well as
commercial and auto liability claims. Mr. Lock also continued his professional education,
earning Associate in Claims (AIC) and Associate in General Insurance (AINS) designations. In
January 2020 Mr. Lock joined Butler Adjusting and currently handles large commercial and
residential property losses as well as liability investigations.
DANIELLE M. SCHULTZ
Contents Adjuster / Unit Manager
Ms. Schultz graduated from Oakland University with degrees in Political Science and Sociology.
She was the Commercial Accounts Manager for a Fire Protection Company prior to starting her
contents inventory company, Ideal Inventory Services. In April, 2019, she joined Butler &
Associates as our Contents Manager, overseeing personal property claims. She is a licensed
Insurance Adjuster and has attained multiple certifications, including NFPA certified in Fire
Alarm Protection Systems and Fire Suppression Systems.
KEN LIFT
General Adjuster
Mr. Lift is an insurance claim professional with over 35 years of claims adjusting experience. He began his career at Allstate Insurance Company in 1975 and has since worked as a senior property claims adjuster and claims consultant at Transamerica Insurance, Great American Insurance and CNA before coming to Butler Adjusting in 2011. Mr. Lift is experienced in all manner of property claims including residential and commercial property, construction, heavy equipment, boat/marine, inland marine and business interruption losses.
GREGORY J. BUTLER
Property Adjuster
Mr. Butler graduated from the University of Texas – El Paso, with an Electrical Engineering Degree. He comes to Butler Adjusting with prior quality inspection and construction experience. Mr. Butler joined Butler Adjusting in 2004 and has over twelve years adjusting experience and specializes in residential and commercial property claims.