Here are what some policyholders have to say about us:


“During our devastating fire loss, to our home and autos, Butler & Associates was assigned to us by our insurance carrier, Auto-Owners. Our loss was considered a “total” as we lost cars and all of our belongings. We had nothing and escaped with only the clothes on our backs. We cannot express enough our gratitude and appreciation to the staff at Butler & Associates. During this trying process, they were always compassionate, caring and available. They were also a tremendous help in constructing our total contents inventory lists and in helping us get timely reimbursements and helping us understand the lengthy process.

Bill Butler, Jennifer Green and Lori Schultz have been invaluable to us and we could not have gotten through this process without their assistance and immense knowledge of the industry.

I have total confidence in Butler & Associates and would highly recommend them for any home loss.”

–Cheri A. Harman, policyholder

“This email is to let you know how much my wife and I appreciate how you, your associates and employees have conducted yourself toward us as policy owners of Michigan Millers Mutual Insurance Company as you processed our claim of loss on our house.

I want you to know that you should be very proud of how your associates and employees have treated us. Karen, your receptionist, was very responsive, considerate and effective in the way that she handled all of my calls to your company.

Also, I want to bring to your attention and to let you know that you should be very pleased and proud in the way that Lori Schultz is representing your organization. She has treated us with respect, and in a very friendly and professional manner. She is very knowledgeable about her job. She has carried out her work in a very professional and expedient manner.”

–Juan Mosqueda, policyholder

“Thank you so much for your help with this claim. Your expertise helped us solve a potentially large problem. It was a pleasure meeting & working with you!”

–Teresa, Peabody Insurance

“I have utilized Butler & Associates for 12 years. During this time they have done a tremendous job. In the commercial transportation world there has to be a sense of urgency, and Bill Butler and his crew “get it.” They have handled a few hundred assignments for me, and all have gone smoothly. The reporting has always been timely, but more importantly, they have solid instincts and know when to pick up the phone and call us. Many thanks to Bill and his crew for a job well done.”

–Don Page, Claim Director, RLI Transportation